We take both an outside-in and inside-out approach to strategy development. We start by developing an intimate understanding of your products and services, your differentiated position within the marketplace, and your challenges. Then we do a deep dive into your customers' behaviors, their evolving challenges, and the marketplace forces in their industry.

Companies have enormous repositories of data and information about their customers, but few companies are able to derive significant value from that information. Our process is designed to distill actionable insights from your market research and customer data plus the information we gather and track, including the performance metrics of the programs we create for you. 

We use those insights and our brand storytelling expertise to help you increase your value to your current customers and also attract and engage new prospects by communicating your messages in compelling and memorable ways. 

We can provide strategic guidance and execution in the following areas:

  • Brand positioning
  • Message development
  • Integrated marketing strategy
  • Data-driven analysis and planning
  • Customer experience research
  • Content and program audits
  • Goal-setting and performance tracking metrics
  • Digital competitive audit and website strategy
  • Comprehensive plans that include qualitative and quantitative measures

If you're looking for a strategic partner to help you achieve your marketing and public relations goals, let's talk.

Our Greenough team has excelled in learning our business and our challenges and have been extremely effective in developing and executing a PR strategy that helps drive our success.
— John Donohue, CEO, Arbella Insurance